At Hybrid Healing/Hybrid Group, we stand by the value and integrity of our programs. We are committed to providing transformative education and tools for personal growth. That said, we also understand that sometimes a course may not meet your expectations. Please review the following refund terms carefully:
1. Change of Mind
Due to the digital nature of our program and the immediate access to course materials upon purchase, we do not offer refunds for change of mind.
2. 7-Day Satisfaction Guarantee
We offer a 7-day money-back guarantee from the date of purchase for first-time customers. If you’ve reviewed the course content and genuinely feel it’s not the right fit, you may request a refund within this period.
To be eligible for a refund:
- – You must contact us in writing at [your support email] within 7 calendar days of purchase.
- – You must show that you have engaged with the material (e.g., completed the Welcome Module and at least one activity or video).
Refunds will not be issued for failure to engage with the content.
3. Non-Transferable
Access to the course is provided solely to the purchaser. Refunds will not be granted if access has been shared or transferred to another person.
4. No Refunds After 7 Days
After 7 days from the date of purchase, all sales are final and no refunds will be issued, except as required under Australian Consumer Law.
5. Exceptional Circumstances
In the case of unforeseen medical or life emergencies, please contact our team. Requests will be considered on a case-by-case basis, and documentation may be required.
6. Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. You may be entitled to a replacement, repair, or refund in the event of major faults or failure to deliver what was promised.
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